Shipping & Returns

 

Shipping Domestic

All in stock items will be shipped in 1-2 days of receiving order. Many items are made to order and will be shipped in 1-3 weeks from the order date. You will receive a confirmation when we receive payment and when item is shipped.

Shipping International

For international shipping please contact us at margot@geauxjewelry.com

Returns

Thank you for shopping at Geaux Jewelry.

If you are not entirely satisfied with your purchase, we're here to help.

Most products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. Custom Designs are not returnable.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days

  • The product is in its original packaging

  • The product isn't used or damaged

  • You have the receipt or proof of purchase

  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: margot@geauxjewelry.com- By visiting this page on our website: geauxjewelry.com/contact

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Geaux Jewelry 68 White Street Ste. 7-247 Red Bank NJ 07701

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Geaux Jewelry.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: margot@geauxjewelry.com

  • By visiting this page on our website: geauxjewelry.com/contact

Return and Refund Policy of geauxjewelry.com